More support for the work behind care.
NDIS virtual assistants for provider administration
Keep enquiries, bookings and paperwork moving with a dedicated administrative professional in the Philippines. Beyond Borders Talent recruits and supports the contractor; your NDIS business directs the work and retains service decisions.
Support for your recurring provider admin
- Log enquiries and follow up agreed next steps
- Maintain bookings and flag scheduling conflicts
- Track missing forms and signed documents
- Update authorised CRM and administrative records
- Prepare draft invoices for your team to review
Your systems. A defined role.
Use your recruitment brief to specify tasks in ShiftCare, Brevity, Xero or MYOB. We assess relevant candidate experience and coordinate interviews, onboarding, payments and ongoing HR support.
Before work begins, your organisation assesses and approves the offshore access arrangement, permissions and escalation process. This administrative role excludes direct care, support coordination, plan management and claims approval.
Clear hourly packages.
Recruitment and ongoing management included.
AUD per professional. The appropriate package depends on experience, systems and responsibilities. Not every NDIS role fits the entry package; your quote confirms the scope and terms. Compare inclusions and terms.
A few useful answers.
Can the assistant use ShiftCare or Brevity?
We recruit against the experience you need. Candidate suitability, your account permissions and the access method are agreed before commencement; software familiarity is assessed individually.
Can they access participant information?
Only after your organisation has assessed and approved the particular arrangement. Information, tasks and safeguards all matter; hiring a remote assistant does not automatically establish compliance.
Can they submit or approve NDIS claims?
Claim submission and approval are outside the role described here. Draft administrative information can be prepared for your authorised team to review.
Tell us the tasks, approximate workload and systems involved. Please do not send participant records through the enquiry form.
Request a quote