Practical answers.
Before you make the move.

We source and shortlist candidates, coordinate onboarding, manage contractor payments and HR administration, and provide ongoing account support. You set the daily priorities, explain your processes and approve work within your business.

We source remote professionals in the Philippines for Australian businesses. Candidates are assessed against the communication, skills, experience and working hours required for your role.

We help you define a manageable task list, meet candidates and plan the first working week. You will need to explain your systems and processes; we support the onboarding and ongoing working relationship.

Yes. You meet shortlisted candidates before making a decision. We discuss relevant experience, communication, system knowledge and how they would approach your actual tasks.

Timing depends on the role, system requirements and candidate availability. We discuss a realistic recruitment and start-date plan after the initial conversation, rather than promise the same timeframe for every role.

Essential is $12/hour, Professional is $15/hour and Elite is $18/hour, in AUD per professional. The package depends on the role’s complexity and required expertise. See the full comparison for inclusions and terms.

Recruitment, candidate screening, onboarding coordination, contractor payment administration, HR support and ongoing account management. Hours, role scope and any additional requirements are set out in your quote.

Our Professional and Elite packages include a lifetime replacement guarantee. We work with you to understand the issue and manage the replacement search. See the detailed package terms for coverage.

Your service agreement sets out the engagement term, renewal arrangements and notice requirements. We explain these before you commit.

Payment timing and the billing arrangement are confirmed in your written quote and service agreement. Prices on this website are quoted per hour.

We agree the working hours before placement and source candidates who can work that schedule. Day-to-day communication can happen in the tools your team already uses.

You set the priorities, explain your processes and approve the work. Your professional works with you directly. Beyond Borders Talent manages the contractor relationship and provides HR, payment and account support.

Use the tools your business already knows: email, Microsoft Teams, Slack, Zoom or your task-management system. Agree response expectations, a daily check-in and how to escalate anything urgent during onboarding.

The professional is engaged as a contractor through Beyond Borders Talent. The service agreement explains the engagement and each party’s responsibilities. You still control your internal decisions, systems and access permissions.

Talk to your account manager about changes to the task list, hours or required experience. We agree any scope or package changes with you in writing.

Confidentiality commitments and agreed access controls form part of onboarding. We work with you to establish which systems and information the role needs. Access should be limited to what is necessary and approved by your business.

No. Your business remains responsible for its own systems, regulatory obligations and decisions about access to customer or participant information. We work with your requirements when scoping and onboarding a role.

Yes. Tell us about your policies, approval processes, system restrictions and any required training before recruitment. We assess whether the proposed role can work within those requirements.

Yes, for suitable administrative work such as booking coordination, roster updates, invoice preparation and document follow-ups. The role, permissions and access to personal information must be agreed with your business before work begins. Clinical decisions and direct care remain with your local team.

We can look for candidates with relevant experience in ShiftCare, Brevity, Xero, MYOB and other platforms you use. System knowledge is checked against your brief; each candidate’s experience will differ.

Access is not automatic. Your business must approve the role, data access, permissions and any required controls before work begins. We scope the role around those decisions.

Yes, where those tasks fall within the agreed administrative scope. Your business retains responsibility for approvals, service decisions and any regulated activities. Never share another person’s login credentials.